Terms and Conditions, Voodoo Solar LLC

In case there is damage to the shipment, the Customer must refuse the package and contact Voodoo Solar LLC immediately. Voodoo Solar LLC must be notified of any damage on any shipment within 7 days of receipt. Voodoo Solar cannot guarantee replacement at no cost to the recipient when notified of damage after 7 days of receipt, or if the package was not inspected upon receipt.

This is especially true for shipments of appliances or solar modules. No damage claims will be accepted unless the damage was noted in writing at the time of delivery. Inspect your delivery thoroughly!

8. RETURNS & REFUNDS. No returns after 60 days. All merchandise returned for refund or exchange will incur a 15% restocking fee which will be deducted from the refund amount. This also applies to changes or cancellations to an order when any part of that order has already shipped. Except in the case of damage or shipping error, returned merchandise must be shipped at the customer's expense, and the merchandise must be in new condition in the original packaging with all parts and paperwork intact. The package should be insured to protect the customer's interest. Merchandise damaged in return transit may not be eligible for a refund. No returns will be accepted without first contacting Voodoo Solar LLC and obtaining shipping instructions and an RMA NUMBER, which shall be clearly displayed on the package. Special order items are not returnable for refund or exchange. Consulting fees are non-refundable except as detailed on the Services Page.

9. PRODUCT WARRANTY if any, is supplied solely by the product manufacturer. Voodoo Solar and it's distributors make no promise of warranty on any item sold. Customers must deal directly with manufacturers to obtain service or deal with warranty claims.

10. LIMITATION OF LIABILITY. Customer agrees that Don Clark, DBA: Voodoo Solar LLC will be held harmless for any and all claims due to error or omission on the part of Voodoo Solar LLC, resulting from a transaction or attempted transaction between said customer and Voodoo Solar, including direct or consequential damages. Voodoo Solar accepts no liability for incidental or consequential damages. Customer agrees that the maximum compensation for any and all claims shall be limited to the original purchase price, less restocking and refund fees as stated in these Terms and Conditions.

11. CONSULTING. Customer acknowledges and agrees that information obtained through free advice or contracted consulting services offered by Don Clark or Voodoo Solar LLC is not backed by any formal electrical degree or recognized public license. It is offered as non-professional opinion in good faith only, based on personal experience or non-professional interpretation of manufacturers' documentation, to assist with product selection or problem solving. Said information is not guaranteed to be electrically accurate, or to pass national or local codes or standards. It is the Customer's responsibility to obtain the services of locally licensed professionals to insure the proper use and connection of products before the products are put into service. Don Clark and Voodoo Solar LLC will not be held liable for damages caused by misuse or misinterpretation of aforementioned information services or their intent. In all circumstances, fees for consulting services are non-refundable.

12. DISPUTES. All legal disputes will be conducted and resolved solely within the judicial system of the State of Idaho, and bound by its laws and regulations.

13. PRIVACY. Voodoo Solar respects your privacy. We will not under any circumstances sell or release your personal information to anyone. All of the information obtained from our web site or other contact with you will be used for internal business purposes only and never shared or sold to another entity.